1. Information we collect
- Reservation details such as name, phone number, date, time, party size, and message
- Contact details such as email address, phone number, address, and inquiry content
- Website usage data such as cookies, access logs, device, and browser information
2. How we use information
- To confirm, change, or cancel reservations and contact guests about bookings
- To answer inquiries, improve service quality, and manage restaurant operations
- To maintain website security, prevent misuse, and operate our site safely
- To comply with laws, regulations, or lawful requests from public authorities
3. Sharing and service providers
We do not sell personal information. We may share or entrust information only when required by law, with guest consent, or as reasonably necessary for reservation management, website hosting, delivery, payment, or other restaurant operations. We require appropriate handling from service providers.
4. Security and retention
We take necessary and appropriate measures to help prevent unauthorized access, loss, alteration, leakage, or misuse of personal information. Reservation and inquiry records are kept only as long as needed for the purposes above, then deleted or anonymized appropriately.
5. Cookies and analytics
Our website may use cookies and similar technologies to improve display, understand usage, and maintain security. You may disable cookies in your browser, but some site features may not work correctly.
6. Disclosure, correction, and suspension
When a guest requests disclosure, correction, addition, deletion, suspension of use, or other handling of retained personal data, we will verify identity and respond within a reasonable scope in accordance with applicable law.
7. Contact
For questions about personal information handling, please contact us using the restaurant details below.
8. Updates
We may update this policy when laws, services, or restaurant operations change. Important changes will be posted on this website.
Restaurant Details
Kochiyo Multicuisine Halal Restaurant
4 Chome-22-14 Kitakasai, Edogawa City, Tokyo 134-0081
contactus@kochiyo.jp
03-6674-2717